Ability to communicate clearly and professionally across various platforms (email, phone, video calls)

Proficiency in both English (American and Australian English) and Filipino (Tagalog)

Knowledge of advanced customer relationship management (CRM) and enterprise resource planning (ERP) software like Gorgias, Emplifi, and Zendesk 

Basic knowledge in handling data sets, generating reports, and using tools like Excel, & Google sheets.

Experienced in the luxury industry, food and business, service, and real estate, with a proven ability to quickly adapt to diverse sectors and master specialized jargon.

Expertise in social media platforms (Instagram, Facebook, LinkedIn, TikTok) and tools ( Buffer, Hubspot) to drive engagement, manage campaigns, and analyze performance.

Knowledge of email marketing platform (Klaviyo & Mailchimp) and creating high-converting email campaigns, flows, and designs

Basic understanding of search engine optimization (SEO) techniques to enhance website rankings, blog content, and online visibility.

Proficiency in graphic design tools like Adobe Creative Suite (Photoshop, Illustrator) or Canva for creating marketing materials, presentations, and social media content.

Managing websites, ensuring they are running smoothly, and updating content (Shopify)